FAQ

Quick answers for TORVA product, order, installation, care, and warranty questions.

FAQ

About TORVA

TORVA builds mobile water system products for RV kitchens, camper vans, boats, tiny homes, and compact space projects. The product line includes sinks, faucets, water tanks, drains, accessories, and product documents that help buyers plan compact water setups before ordering.

TORVA focuses on practical product details for limited-space builds, including size, clearance, materials, accessory compatibility, and support paths for product questions.

TORVA is built around compact water setups, not only standard kitchens. Buyers can compare sinks, faucets, water tanks, drains, and accessories, then use Why TORVA and Product Documents to review product details before ordering.

  • Compact-space focus
    Products are presented around RV, van, boat, and tiny home use cases.
  • System planning
    Buyers can review sinks, faucets, tanks, drains, and accessories as parts of one compact water setup.
  • Product documents
    Documents help builders and shoppers check specifications, dimensions, and product details before ordering.
  • Support paths
    Support Center, Contact Support, and Product Documents give customers clearer next steps when they need help.

We offer mobile water system products, including sinks, faucets, water tanks, drains, and accessories for RVs, camper vans, boats, tiny homes, and compact spaces.

TORVA works with established manufacturing and product support partners. Product-specific material, compliance, or documentation details should be checked on the product page or requested through Product Documents before ordering.

TORVA supports US buyers with local support and fulfillment paths where available. For current shipping coverage and timing, review Shipping & Payment or contact support before ordering.

Builders choose TORVA when they need compact sinks, tanks, faucets, drains, and product documents that help review size, clearance, accessories, and project requirements before ordering.

Products & Installation

TORVA provides mobile water system products, including sinks, faucets, water tanks, drains, and accessories for RVs, van conversions, boats, tiny homes, and compact spaces.

Compatibility depends on cabinet width, cutout size, countertop thickness, under-sink clearance, drain path, and accessory choices. Review product pages and Product Documents before ordering, or contact support with your build details.

TORVA presents sinks, faucets, tanks, drains, and accessories around compact water setup decisions. Buyers can compare size, mounting style, finish, material, clearance, and related documents before ordering.

Certification and compliance details can vary by product and market. Check the product page or request Product Documents before ordering if your project requires specific documentation.

Yes, we can provide samples of our products. Please contact us with your specific requirements, and we will arrange to send you the samples.

Custom or branded project requests are reviewed case by case. Please use the Become a TORVA Dealer path or Contact Support with your requirements.

Tank fitment depends on available space, mounting location, plumbing path, and project requirements. Please contact support with your vehicle model, available space, and usage needs before ordering.

Many TORVA products can be planned together as a compact water setup. Review related products and contact support if you need help matching a sink, faucet, drain, tank, or accessory for your project.

Yes, our sinks and faucets are available in multiple finishes, including black, white, and brushed stainless steel, to match your interior style.

Installation options vary by product and countertop. Review the product page and installation information before cutting, mounting, or using a sink in a different configuration.

Included accessories can vary by SKU. Check the product page and Product Documents before ordering, or contact support if you need to confirm what is included.

Shipping & Orders

Shipping availability can vary by product, destination, and order type. Review Shipping & Payment during checkout or contact support before placing a project or bulk order.

We accept the following forms of payment:

  • Credit Card (Visa, MasterCard, American Express, Discover, JCB, Diners Club)
  • Debit Card (Visa, MasterCard, American Express, Discover, JCB, Diners Club)
  • Paypal
  • Afterpay
  • Direct Bank Transfer(only for orders with product quantity exceeding 20)

We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.

Shipping fees depend on destination, product, and order quantity. You can place an order directly on the website to view available shipping options. For bulk or special orders, use the dealer or contact path with your project details.

Delivery timing depends on destination, product availability, carrier service, and order type. Review the shipping information during checkout or contact support before placing a time-sensitive order.

International shipping terms can vary by destination and order type. Contact support or the dealer path before placing a bulk or international project order that requires specific shipping terms.

Order updates are sent through the checkout contact information when available. If you need help, contact support with your order reference and the email used at checkout.

Our website displays prices in local currencies for a better shopping experience. Prices may vary by country due to local costs and taxes.

Use the Become a TORVA Dealer path or contact support with your product requirements, quantities, destination, and project background.

Dealers & Wholesale

Fill out the Become a TORVA Dealer form with your company, sales channel, product interest, and project needs. The TORVA team will review the request and follow up through the appropriate path.

The dealer path is for dealers, builders, upfitters, wholesale buyers, and project teams that plan to buy TORVA products for resale, builds, or larger project orders. Please check the Become a TORVA Dealer page.

Dealer and wholesale terms depend on the account, product mix, quantity, and project needs. Submit the Become a TORVA Dealer form so the team can review the request.

Dealer order requirements can vary by account and product type. Submit the Become a TORVA Dealer form with your expected products and quantities for review.

Bulk requests are reviewed based on products, quantities, destination, and project needs. Use the Become a TORVA Dealer path or contact support with your requirements.

Submit your product types, quantities, shipping destination, and project background through the Become a TORVA Dealer path. The team will review the request and follow up with the appropriate next step.

Custom or branded project requests are reviewed case by case. Please submit your requirements through the dealer path so the team can confirm feasibility and next steps.

Sample availability and terms depend on the product and project. Submit your requirements through the dealer path or contact support for review.

If you cannot see or submit the application form, please use Contact Support and include the page URL, your browser, and the request you were trying to submit.

  • Access to product information for compact water system products
  • Support paths for product, order, and project questions
  • Product Documents for planning and specification review
  • Dealer or wholesale review based on account and project needs

Support & Warranty

Product documents can include specifications, 3D files, and other planning references where available. Request Product Documents or contact support if your project requires a specific file type.

Warranty coverage can vary by product and use case. Review the Warranty page and contact support with proof of purchase if you need help with a warranty question.

Use the Support Center to find product documents, care guidance, warranty, returns, and FAQ paths. If you still need help, submit your question through Contact Support with the product or order details.

Return eligibility depends on the order type, product condition, and policy details. Review the Return Policy page or contact support with your order reference.

Order timing depends on product availability, destination, carrier service, and order type. Check the product and checkout information, or contact support before placing a time-sensitive order.